Tuesday, December 09, 2008

Explaining Your Layoff to a Job Recruiter

Yesterday I received a call from my college roommate. He informed me that he had just been laid off from GE. He had spent the last 5 years there (which evidently is an eternity for a Gen Y employee) & worked his way into middle management running material operations for their consumer & industrial refrigeration business. In a sobering talk over a few Murphy's Stouts he explained to me how difficult the layoff was for him. He was a true company man a throwback to generations past. He was the guy in the office on Christmas Day & every Sunday for the last 5 years. For him the layoff was more than a job loss it was a loss of identity. He understands that there are no promises in this world & that nobody is entitled to a career, it is up to each individual to ensure their own success through performance. However he feels tied to this job & is struggling to explain the layoff. I found this article in today's CareerJournal addressing this situation which unfortunately is all to common today.

If you're among the more than one million workers who've been laid off this year, finding a new job will require a strategy that differs from a typical search.

The competition may be stiffer than anything you've faced before, and you'll likely be asked difficult questions about your dismissal. Knowing where to look, how to set yourself apart and what to say about your situation could mean the difference between getting a job and sinking deeper into unemployment.

A critical first step is to come to terms with your job loss, says Cynthia Shapiro, a career strategist in Woodland Hills, Calif., and author of "What Does Somebody Have to Do to Get a Job Around Here." Some people become angry, others insecure. While these reactions are normal, they can derail a job search should recruiters pick up on them. "You have to take some time to mentally regroup," says Ms. Shapiro.

Cast a Wide Net

Once you're ready to hit the pavement, consider that the wider you can look geographically, the greater your chances. To identify employers that are still hiring, start perusing local newspapers, trade magazines and business publications, advises Howard Seidel, a partner at Boston-based Essex Partners, a provider of career services. "Some [layoff victims] stop reading newspapers because it can get depressing," he says. But if you keep at it, "you'll get a feel for what companies seem to be doing OK."

Don't rule out small businesses or those in struggling industries. "There are some companies that are countercyclical," says Mr. Seidel. Industries like health care and education are still adding jobs. Public accounting and financial advising are also continuing to do well, although their growth is more muted.

Another job-hunting method is to network. Recruiters in particular can offer valuable insight, regardless of whether they have any search assignments that match your skill set. "They're very close to the market and tend to have an idea of what's happening," he explains.

If you don't already have relationships with recruiters, now is the time to start developing some. Many search firms accept résumé submissions through their Web sites, which can lead to a recruiter contacting you. But you can boost your odds of success by reaching out to recruiters directly. Since they typically prefer to meet job hunters through referrals, ask former colleagues, business associates, alumni and other members of your network for an introduction to a recruiter they have a relationship with already.

Studies show that referrals lead to the highest number of job placements, so devote the majority of your search time to networking, says Annie Stevens, managing partner at ClearRock Inc., an executive coaching and outplacement firm in Boston. Responding to ads on job boards also ranks high, while attending career fairs delivers modest returns -- especially for experienced professionals.

When applying, avoid expressing bitterness or self-pity. Many layoff victims send cover letters that blame the economy for their job loss, says Ms. Shapiro. There's no need to even point out the fact that you've been laid off. "If your last work day was in October, your résumé will say that," she explains. Plus, since so many workers have been handed pink slips in the past year, this information is unlikely to kill your candidacy upfront. While it can be helpful to explain why you were let go over others whose jobs were not eliminated, save those details for the interview and use the cover letter to describe your strengths.

Signal Confidence

Another faux pas many unemployed job hunters make: Sending introductory notes that overextend gratitude, says Ms. Shapiro. These include lines like, "Thank you so much for giving me consideration," which signal a lack of confidence. She suggests taking the opposite approach by conveying that employers should take advantage of this opportunity to recruit you. Just be careful not to come across as arrogant. Say something like: "I look forward to hearing from you."

Meanwhile, show employers you're flexible and not fussy. A candidate for a senior consulting job at International Business Machines Corp. recently indicated to hiring manager Mayank Shah that she was willing to travel locally and abroad, as well as undergo training. "There were many candidates with the same skills and experience, but what differentiated her was her can-do attitude," he says. Many of her competitors made specific demands or agreed to adhere to certain requirements only in exchange for higher pay. Keep your requests for concessions -- like working only out of a particular office or during certain hours -- to a minimum. You can work up to those perks after you've proven yourself in the position.

Still, don't go overboard. Offering to do things you really don't want to do -- such as relocate anywhere or travel up to 100% of the time -- can turn off recruiters, warns Russ Riendeau, a senior partner at East Wing Search Group, an executive-recruiting firm in Barrington, Ill. "When I hear that, I know it's not true," he says. "I know I'm dealing with a desperate candidate." What's more, you could damage the relationship you have with a recruiter if he or she believes you and you later renege on your promises.

Salary Issues

Some unemployed job hunters also hurt their chances by volunteering to take a significantly lower salary than what they earned in their last job. An offer to take a pay cut of more than 20% can suggest to employers that you're biding your time and would re-enter the job market in search of higher-paying positions once the economy improves, says Jeff Joerres, chief executive officer of outplacement firm Manpower Inc. Or, you might unwittingly imply that you're going to ask for a raise soon after coming on board.

A better strategy is to wait for the hiring manager to raise the subject of salary. If the job pays less than what you previously made, respond with a plausible reason for accepting it. For example, you might say that you recognize what's going on in the economy and cite reasons why you're attracted to the position and the company. "You want to project that you are facing reality and are comfortable with the situation," says Mr. Joerres.

Finally, prepare an explanation about what led to your layoff. For example, you might tell the interviewer that your skill set wasn't critical to your last employer's survival, but that you believe it is for the organization you're now targeting -- and then explain why, suggests Mr. Joerres.

If you've been unemployed for a long period of time and a recruiter asks why, consider pointing out that you're being selective about your next move, says Mr. Joerres. Then describe how the position is a strong fit. Or you might explain that you opted to delay your search spend time with family or take a class, suggests Ms. Shapiro. "You have to make those last months sound like a conscious choice," she says.


More Tips for Laid Off Professionals

Use caution when being creative. In highly competitive job markets, some professionals go to unusual lengths to try and win the attention of hiring managers and search-firm recruiters. For example, job hunters have been known to send recruiters gifts – such as golf balls and cookies -- with their resumes attached. While such tactics can sometimes prove effective, they can also backfire. See "In Quest to Stand Out, Take Care With Gimmicks."

Keep mum about personal problems. When meeting with search-firm recruiters, laid-off workers have a tendency to open up too much about the personal impact of their dismissal, these professionals say. While recruiters can generally be trusted to keep this kind of information confidential, giving it out can suggest you lack discretion or are too distracted to perform well in a job. See "Job Seekers Bend Ears of Advisers, Recruiters."

Consider paying for professional support. If your job search isn't proving effective, a career coach may be able to help by providing objective, expert advice. To find one in your area, visit the Professional Association of Resume Writers and Career Coaches' Web site at www.parw.com, or the International Coach Federation online at www.coachfederation.org. See "Career Q&A: Finding The Right Career Coach."

Write to Sarah E. Needleman at sarah.needleman@wsj.com

2 comments:

Anonymous said...

Attitude is critical. In my years as a recruiter, I've interviewed a lot of job seekers that had great experience but whose confidence had been shaken so completely that they couldn't land a job. Focusing on successes and accomplishments is the key.

Corporate Playbook said...

Gary- I couldn't agree more! Attitude is the one element you have absolute control over. Thanks for sharing!